INTRODUCTION: Background Information

Urgent Action Plan of 58th Turkish Government


The Justice and  Development Party after coming into power in Turkey in 2002, swiftly adopted a comprehensive reform package in 2002 which was presented to the Public as  “Acil Eylem Planı” or “Emergency Action Plan for Re-Structuring the Government Services”.


The Package consisted a well-designed “Public Management Reform” package inside it, which was coded with KYR (Kamu Yönetimi Reformu), i.e. Public Management Reform.


Among these KYR Reform Articles, KYR-22 denoted an “e-Transformation Project”. Which is a visionary project to transform government services from paper based red-tape style archaic model into modern electronic government.
State Planning Organization (SPO or DPT) was assigned to develop Information Society Strategy for 2006-2010 years to implement such a big project, and before the publication of this strategy, a short-term Action Plans for 2003, 2004-2005 years has been implemented and coordinated by the State Planning organization.
However, SPO not being an executive body, the aspiration of the Strategy could not be realized as it was supposed to.  Although, Experts suggested a powerful executive body under Prime Ministry, to coordinate all e-government projects, this was not appreciated and implemented by the government, in spite of a section to establish an CIO (Chief Information Office) at the Prime Ministry.
By the author of this proposal, it was observed that, all successful e-government leading countries in the world (South Korea, Singapore, Estonia etc.) created a body consisted of highly specialized experts from different ministries under the name of Chief Information Office.
Without any practical advancement and the standstill of the 2006-2010 Strategy in terms of e-government project, a group of advisors submitted a solution to the Prime Minister’s Office to move the reform package and to enliven the public management in 2007 December. After the acceptance of the proposal, a WorkForce under the name of e-Government Advisory Board was created at the Prime Minister’s Office.
The WorkForce or eGovernment Advisory Board, adopted an institutional innovation model to utilize best personnel of the line ministries as secondees in the group. The model was scientifically applauded and became a discussion topic in international academic circles, as well as rewarded with several innovation awards. 
Although, it was not a permanent structure to play the role of CO Office as in the example of the advanced e-government countries, it has achieved big success, by prioritizing 11 most vital projects to put e-government agenda on the country.
The eGovernment Work Force is deployed under the “Public Administration Development Department” of Prime Minister’s Office, leveraged the already declared e-government projects in the National information Society Strategy[3] in addition to prioritizing 11 urgent e-government project which is crucial for the public need and has potentially widespread effect on combatting the red tape (bureaucracy).
During 2008-2016 period, around 33 big projects were achieved in, from Justice to interior Ministry, from e-Signature to the e-Notification Project.  And Turkey became leader of e-Government in the region later proved by many international awards.

SEG: Sharing Ideas on e-Government Project
First of all, e-Government = Public Management Reform equilibrum should be understood,  despite the fact that e-Governmnet is studied  under the Public Management Departments not in the Computer Engineering Department  in the Universities all over the world is not well understood by politicians in some countries. 
One Project of out of 33. Project, 1 was dedicated to share Turkish success stories with friendly countries in the region.
Head of eGovernment Advisory Group, took an initiative to help target countries in the form of Technical Assistance by utilizing the Power of TKA (Turkish Cooperation Agency) in transferring the Turkish know-how of worth billions of dollars, to inoculate to other countries in order to save them from re-inventing the wheel and avoiding them from making costly mistakes Turkey had already done during her reformation process between 2002-2009.
By the author of this proposal[1], it was observed that, all successful e-government leading countries in the world (South Korea, Singapore, Estonia etc.) created a body consisted of highly specialized experts from different ministries under the name of Chief Information Office.


[1] Dr. Altinok, received his Master’s Degree, at Hendon Business School (London) on e-Government Administrative Authorities in 1999-2000, then made field research on the British Office of the e-Envoy in 2004, then prepared publications on the matter of how to create an effective  administrative body to achieve e-government.  He also conducted field visit to South Korea, Singapore, Taiwan, Lithuania and the USA to come up with a national model for Turkey and submitted to the State Planning Organisation and to the undersecretary of the Prime Minister. 


Philosophy of the SIEG (Sharing Ideas on E-Government)

Philosophy of eGovernment  Group on Sharing Best Practices (SIEG) : The Group simulated  Mewlana Roumi’s approach,  as he raises one of his hand upwards and one hand downwards, to symbolize taking from Haqq and transferring  to the sister countries. 


Consequently, We learned from the countries who are advanced than us, and reformulated our vision with local expertise and transferred  it to other sister countries.  



If a candle lights other candle its light wil not lessen. Mewlana Rumi, (1207-1273)


Re-Construction of Afghanistan Public Management (Vision Document) by Dr.Ramazan ALTINOK




The following pictures showing both taking and giving process of e-Government Group from International Experience 

"e-Government Group as an Institutional Innovation Model"

The Establishment and Make-Up of the eGovernment Group is introduced by the Academicians into International Public Mangement Forums by Turkish Professors.  Below is an example of an Academic Journal and Presentation Pictures in Erasmus University at EGPA  Meeting headed by internationally known Professor Frank Bannister, as well as appreciated by Prof. Jane Fountaine of Digital Governance Center, in Massachusets, as he described the Group’s establishment and achievements as ” You wrote a history in your Country”. 

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